After two weeks we heard nothing from the seller. We contacted the seller through eBay’s normal channels. After two day more they got back to us in broken English only to say it would be a few more days. They also told us the price was $120.00 more than we paid but they would offer us $80.00 off for our inconvenience. This meant we would owe them money. I waited the required time before filing a grievance with eBay. By the time I did that I received another email from the seller with a bogus tracking number. After a day or two EBay refunded our purchase.